Emergency Procedures

Bus Breakdown

Students are to remain on the bus under the supervision of the Bus Driver and the Bus Mother and should wait for a replacement bus to continue the service.

Bus Delay

If a bus is delayed for over 15 minutes from the scheduled time, please contact the assigned Bus Mother's mobile number.

Accidents

In the event of an accident, the Bus Driver and the Bus Mother will take the following steps:

1. 1. Ensure all students stay calm and remain at the scene in a safe location.

   2. Contact California Coach (2836-9922) or AIS (2336-3812), providing the bus number and the location of the accident. Assistance and support will be organized immediately.

   3. Contact the police (call 999), giving the exact location of bus – street/road/area, and remain on the scene until the police arrive.

Adverse Weather

During adverse weather, our school bus service will be operated according to the Education Bureau’s announcements and AIS's weather procedures. We recommend parents to use radio or television to receive announcements on the suspension of schools.

In case of the announcement of school suspension by the Education Bureau during school hours, California Coach will contact AIS and make immediate arrangements to send students to school or back home, subject to road safety and weather conditions. Parents and/or guardians should be at the Bus Drop-Off Point to pick up their children. Students who are not picked up at the Bus Drop-Off Point will be returned to school. We will attempt to send a text message to parents for special arrangements.

Bus services will not be provided once a Typhoon Signal 8 or above is hoisted. 

If students will not use bus service due to adverse weather, parents should inform their allocated Bus Mother at least one hour before pick-up.