NEWS & UPDATES

2025 APR 10

Dear new and returning AIS families,

In order to be well prepared for the 2025-2026 school year beginning 14 August 2025.

California Coach Limited (CC) would like to invite AIS families to arrange school bus bookings now. Due to the limited seating capacity on our buses, requests for the school bus service will be entertained on a first come first serve basis.

Priority will be given to the students requesting round trips.

Families wishing a one-way service should forward their request by email to our customer service staffs at californiacoach@ais.edu.hk

One-way service requests will be processed after all round-trip requests have been serviced.

If you would like to take the school bus service, please visit https://californiacoach.ais.edu.hk/ for the online application. Please login the application form with your AIS students or parents account, complete the form and submit the school bus fare in advanced.

Application Period: 11 Apr 2025 to 7 Aug 2025
(Subject to seats availability)

We cannot guarantee bus service for the first day of school for applications and payments received after Thursday, 7 August 2025.

All bookings will only be confirmed after the full amount of the payment is received by CC.

Upon receipt of the payment, an official receipt will be sent to the AIS student and family email address as a confirmation. If for a particular reason the seat cannot be confirmed, an email will be sent to advise the family of the situation and the refund will be made accordingly.

Again, due to the limited seating capacity, we strongly recommend families arrange the booking early to avoid any disappointment.

Any enquiries, please feel free to email us at californiacoach@ais.edu.hk

Thank you.

Customer Service

California Coach Limited

2024 july 29

Dear AIS families,

In order to be well prepared for the 2024-2025 school year beginning on 14 August 2024, California Coach Limited (CC) would like to invite AIS families to begin school bus bookings now. Due to the limited seating capacity on our buses, requests for the school bus service will be entertained on a first come first serve basis.

Families wishing a one-way service should forward their request by email to our customer service staff at californiacoach@ais.edu.hk. One-way service requests will be processed after all round-trip requests have been serviced.

If you would like to take the school bus service for the new 2024-25 school year, please login the application system with your AIS student or parent account, complete the form and submit the school bus fare in advanced.

Local and overseas families may pay via e-payment or telegraphic transfer to our account.

*Please include the bank charges with the payment (if any), the amount of school bus fare received by CC shall be net of charges.

Application period from 12 Apr 2024 – 5 Aug 2024

(Subject to the seats availability)

We cannot guarantee bus service for the first day of school for those applications and payments received after Monday, 5th August, 2024.

Our bank details as below:

Bank Name: Nanyang Commercial Bank Limited

Branch: Mong Kok

Account Name: California Coach Limited

Account Number: 043-477-0-0153228

Bank Address: G/F., 727 Nathan Road, Kowloon, Hong Kong

SWIFT Code: NYCBHKHH

FPS ID: 105037022

Please upload an image of the deposit slip or the transaction record to the online Bus Service Request Form when submitting the application.

Please note that bookings will only be confirmed after the full amount of the payment is received by California Coach Limited. Upon receipt of the payment, an official receipt will be sent to the AIS student and family email address as the confirmation of seat. If for a particular reason a seat cannot be confirmed, an email will be sent to advise the family of the situation and a full refund will be made accordingly.

Again, due to the limited seating capacity, we strongly recommend families arrange the booking early to avoid any disappointment. If there is any question, please feel free to email us at californiacoach@ais.edu.hk

Thank you,

Customer Service

California Coach Limited

2023 AprIL 14

Dear new and returning AIS families,

In order to be well prepared for the 2023-2024 school year beginning on 10 August 2023, California Coach Limited (CC) would like to invite AIS families to begin school bus bookings now. Due to the limited seating capacity on our buses, requests for the school bus service will be entertained on a first come first serve basis.

Families wishing a one-way service should forward their request by email to our customer service staff at californiacoach@ais.edu.hk. One-way service requests will be processed after all round-trip requests have been serviced.

If you would like to take the school bus service for the new 2023-24 school year, please login the application system with your AIS students or parents account, complete the form and submit the school bus fare in advanced.

Local and overseas families may pay via e-payment or telegraphic transfer to our account.

*Please include the bank charges with the payment (if any), the amount of school bus fare received by CC shall be net of charges.

Our bank details as below:

Bank Name: Nanyang Commercial Bank Limited

Branch: Mong Kok

Account Name: California Coach Limited

Account Number: 043-477-0-0153228

Bank Address: G/F., 727 Nathan Road, Kowloon, Hong Kong

SWIFT Code: NYCBHKHH

FPS ID: 105037022

Please upload an image of the deposit slip or the transaction record to the online Bus Service Request Form when submitting the application.

Please note that bookings will only be confirmed after the full amount of the payment is received by California Coach Limited. Upon receipt of the payment, an official receipt will be sent to the AIS student and family email address as the confirmation of seat. If for a particular reason a seat cannot be confirmed, an email will be sent to advise the family of the situation and a full refund will be made accordingly.

Again, due to the limited seating capacity, we strongly recommend families arrange the booking early to avoid any disappointment. If there is any question, please feel free to email us at californiacoach@ais.edu.hk

Thank you,

Customer Service

California Coach Limited

2022 AUGUST 26

Dear AIS families,

We were informed of a preliminary case of COVID-19 infection concerning a student from Bus 5. The student last attended bus on 24 August and reported test positive on 26 August. Cleaning and disinfection are being carried out in the affected bus.

Stay safe,

Customer service

California Coach Ltd.

2022 AuGUST 15

Dear AIS Families,

We were informed of a preliminary case of COVID-19 infection concerning a student from Bus 7. The student last attended bus on 12 August and reported test positive on 13 August.

We have conducted a thorough disinfection and cleaning of the bus concerned. We have also notified the parents and students on the related bus who might have close contacts with the infected student.

California Coach will continue to monitor and set up health and safety measures as necessary.

Stay safe and healthy!

Customer Service

California Coach Limited

2022 AuGUST 15

Dear AIS Families,

On 15 August 2022, we were informed by AIS of a preliminary case of COVID-19 infection concerning a student from Bus 5. The student last attended bus on 12 August and reported test positive on 14 August.

California Coach has enhanced cleaning and disinfection measures on all buses.

Customer Service

California Coach Limited

2022 MAY 24

Dear new and returning AIS families,

In order to be well prepared for the 2022-23 school year beginning 11 August 2022, California Coach would like to invite AIS families to begin school bus bookings now. Parents are advised to book the bus service in advance. Without advance booking may delay your child (children to use the bus service.

If you would like to take the school bus service for the new 2022-23 school year, please visit our website to request the service on-line. Complete the on-line request and submit the service fee using one of the payment options listed below:

Forward the exact amount of cash in a sealed envelope or make check payable to California Coach Limited via AIS school office, please write the student name and student number clearly on the envelope or on the back of the check. AIS will assist to forward the payment to California Coach Limited.
By bank deposit or bank transfer to:
Nanyang Commercial Bank, Ltd.
Account Number: 043-477-00153228
Account Name: California Coach Limited

Please upload an image of the deposit slip or the transaction record to the on-line Bus Service Request Form when submitting the bus service request. Please include any bank charges in the payment, the amount of fee received by California Coach Ltd. shall be net of charges.

Please note that bookings will only be confirmed when the payment is received by the California Coach Limited. Upon receipt of the payment, an email confirming the seat will be sent to the AIS student and family email address. If for a particular reason a seat cannot be confirmed, an email will be sent to advise the family of the situation and a full refund will be made accordingly.

Again, due to the limited seats available, we strongly recommend families booking early to avoid disappointment. If there is any question, please feel free to email us at californiacoach@ais.edu.hk

Thank you.

Customer Service

California Coach Limited

2022 April 19

Dear AIS Families,

California Coach is happy to inform you that school bus services will be resumed on 20 April, 2022. The Chief Executive has announced that all students and teachers will be required to take daily rapid Covid-19 tests before school. To follow the new policy, our drivers, bus mothers and staff will undergo the daily test accordingly.

Maintaining a safe and healthy environment for our students is our top priority which rely on the hard work of both the students and our staff. ALL STUDENTS are requested to show their daily test result (the RAT kit box) to the bus mothers before boarding school buses WITHOUT ANY EXCEPTION. Thank you for your patience and co-operations at this time.

Yours sincerely,

Customer Service

California Coach Limited

2022 January 29

Dear AIS Families,

The Education Bureau has announced on January 27 that since the epidemic situation is still severe, all kindergartens, primary schools, secondary schools (including schools offering non-local curriculum) will extend the existing arrangements on suspension of face-to face classes and on-campus activities until February 21.

Due to class suspension, California Coach school bus service fee will be based on AIS resumption date back on campus. We will keep you informed of refund procedures accordingly. If there is any question, please feel free to email us at californiacoach@ais.edu.hk

Yours sincerely,

Customer Service

California Coach Limited

2021 May 27

Dear new and returning AIS families,

In order to be well prepared for the 2022-23 school year beginning 12 August 2021, California Coach would like to invite AIS families to begin school bus bookings now. Parents are advised to book the bus service in advance. Without advance booking may delay your child (children to use the bus service.

If you would like to take the school bus service for the new 2022-23 school year, please visit our website to request the service on-line. Complete the on-line request and submit the service fee using one of the payment options listed below:

Forward the exact amount of cash in a sealed envelope or make check payable to California Coach Limited via AIS school office, please write the student name and student number clearly on the envelope or on the back of the check. AIS will assist to forward the payment to California Coach Limited.
By bank deposit or bank transfer to:
Nanyang Commercial Bank, Ltd.
Account Number: 043-477-00153228
Account Name: California Coach Limited

Please upload an image of the deposit slip or the transaction record to the on-line Bus Service Request Form when submitting the bus service request. Please include any bank charges in the payment, the amount of fee received by California Coach Ltd. shall be net of charges.

Please note that bookings will only be confirmed when the payment is received by the California Coach Limited. Upon receipt of the payment, an email confirming the seat will be sent to the AIS student and family email address. If for a particular reason a seat cannot be confirmed, an email will be sent to advise the family of the situation and a full refund will be made accordingly.

Again, due to the limited seats available, we strongly recommend families booking early to avoid disappointment. If there is any question, please feel free to email us at californiacoach@ais.edu.hk

Thank you.

Customer Service

California Coach Limited

2021 FEBRUARY 4

Dear AIS Families,

The Education Bureau (EDB) has announced on February 3 that the arrangements of face-to-face classes for all kindergartens, primary and secondary schools after the schools' Chinese New Year holidays.

EDB has decided that all kindergartens, primary and secondary schools will be allowed to arrange more students to return to campuses on a half-day basis in accordance with school-based arrangements after the schools' Chinese New Year's holidays, with the number of students capped at one-third of the total number of students. Please visit EDB website for details.

To better prepare your family for the resumption of face-to-face classes after Chinese New Year’s holidays, California Coach would like to remind AIS families to make school bus bookings now. If you would like to use the school bus service, please visit our website to request the service on-line. Complete the on-line request and submit the service fee accordingly.

If there is any question, please feel free to email us at californiacoach@ais.edu.hk

Yours sincerely,

Customer Service

California Coach Limited

2020 AUGUST 30

Dear AIS Families,

The Education Minister has revealed that Hong Kong schools can resume face-to-face classes in two phases.

To better prepare your family for the new school year, California Coach would like to invite AIS families to make school bus bookings now. If you would like to use the school bus service, please visit our website to request the service on-line. Complete the on-line request and submit the service fee accordingly. The School bus service fee will be based on AIS resumption date back on campus.

If there is any question, please feel free to email us at californiacoach@ais.edu.hk

Yours sincerely,

Customer Service

California Coach Limited

2020 August 11

Dear California Coach Families,

We hope this message finds you well.

In order to create a solid foundation for our students and team members’ wellness, all buses of California Coach have been serviced nano-photocatalyst self-sanitizing coatings treatment to reduce the risk of cross-infection. We will continue to undertake extreme levels of health and safety procedures to ensure that the highest possible hygiene standards are maintained, throughout our buses.

We would like to thank our California Coach families’ ongoing support during this challenging time. The well-being of our students and team members is our absolute primary concern.

We wish you all good health!

Yours sincerely,

Customer Service

California Coach Limited

2020 May 4

Dear California Coach Families,

California Coach is in the process of organizing school bus fee refund due to COVID-19 class suspension. We will be sharing the available resources and the school bus relief effort from the Hong Kong government with our families.

Please complete attached Request for Refund or download the Form from our website. Email the signed image to us at californiacoach@ais.edu.hk. Upon EDB confirms the resumption date of schools, the refund amount will be calculated and credited to your designated bank account accordingly.

If there is any question, please feel free to email us at californiacoach@ais.edu.hk

Yours sincerely,

Customer Service

California Coach Limited

2020 May 4

Dear California Coach Families,

With the upcoming resumption of school, the advise of CHP, and to protect our student from the Coronavirus, California Coach will be implementing a series of contingency and precautionary measures during the ride of our school bus:

1. All students are required to wear surgical mask before boarding the school bus, as well as during the entire journey on the school bus.
2. When boarding the school bus all students are required to sanitize their hands using the alcohol sanitizer-gel provided on the school bus.
3. When boarding the school bus, Bus Mother will scan students with a forehead scan thermometer. In the case of student with the below conditions, student will be asked to return home without boarding the school bus and to seek medical attention:
  - - Fever (body temperature at or higher than 37.5°C), regardless of the presence of acute respiratory tract infection symptoms such as cough or shortness of breath;
    - No fever but with the presence of acute respiratory tract infection symptoms.

The above procedure will be strictly adhered to by our school bus staff; therefore, boarding the school bus might require more time and effort than usual, please be reminded to arrive at the bus stop 5 minutes before the pick-up time.

Thank you for your co-operation and wish you all good health!

Yours sincerely,

Customer Service

California Coach Limited

2020 April 9

Dear California Coach Families,

The Government has announced the second round of Anti-epidemic Fund measures to provide further assistance to the affected sectors and members of the public. California Coach will keep you update on the latest support available to assist our families through these challenging times.

We wish you all good health!

Yours sincerely,

Customer Service

California Coach Limited

2020 MarCH 20

Dear California Coach Families,

This notice is part of our commitment to keep you up to date with what we are doing to ensure the continued welfare of our students and staff. We are fully aware of the current disease control measures set out by the Hong Kong government and are undertaking extreme levels of health and safety procedures to ensure that the highest possible hygiene standards are maintained, throughout our buses.

In light of the EDB’s class suspension, since 3 February, California Coach has kept our buses and all staff on stand by, eager to resume school services. However, we understand that this is an especially hard time for everyone within our community. Therefore, California Coach will offer a concession of 25% bus fee refund on suspended school days to each bus riding student. Details of refund and procedure will be announced once the EDB confirms the resumption date of schools. Meanwhile, everyone at California Coach continues to standby while caring for our buses to ensure prime hygiene conditions are ready for school.

We would like to thank our California Coach families’ ongoing support during this challenging time. The well-being of our students and team members is our absolute primary concern.

We wish you all good health!

Yours sincerely,

Customer Service

California Coach Limited